Bookstore
The Bookstore is located at the Pavilion in the Tsongas Center. The sale and distribution of any items is strictly prohibited without the permission of the Conference Coordinator.

Retail Hours of Operations
Refer to your schedule.

First Line of Defense

Thank you for your yes to care for and minister to the youth at the Steubenville Youth Conference!

The group leader and adult chaperones are the primary ministers to the youth on the weekend. Please be sure to share all of this information with all adult chaperones and religious in your group.

The Team of Prayer Ministers

Prayer ministers wear lime green shirts.  Although they are available throughout the weekend, our full staff of prayer ministers are available on Friday and Saturday night and Sunday morning. They may approach you to ask if you need assistance. Feel free to approach a prayer minister for help.

Role of Prayer Ministry

The role of prayer ministry is to serve and support you and your chaperones by offering spiritual assistance to the youth in your group. Prayer ministry is an extension of the ministry done by the ministry team from the stage and by you as the group leader and chaperones. They can assist you if there are several youth that need attention or if there is a particular situation that you and your chaperones are unsure how to handle.

Remaining Present

If a prayer minister does assist your youth, it is ideal to have an adult chaperone from your group present to watch over and pray with them as well, as it is good for them to have a familiar person present. In addition, it is the adult chaperone who will be going home with the youth. Therefore, he or she can continue to pray for and with the youth at home if needed. If this is not possible, know that the prayer minister will encourage the youth and let them know that group leaders and chaperones are there for them if need be.

Information Packets are distributed upon check in.

For emergencies 24 hours a day, call UMASS Lowell Police Department at 978-934-911. For less urgent matters, call UMASS Lowell Police Department’s non-emergency number at 978-934-2398 or see conference staff at the Information Desk in the Tsongas Center, located on the upper level – West Concourse. Families may leave messages by calling the group leader.

First Aid
For all medical needs, please go to the First-Aid Station located on the floor level of the Tsongas Center from 8 a.m. to 10 p.m.

If it’s after 10 p.m. or between 8 a.m. and 10 p.m. and you can’t make it to the First-Aid Station, call 978-934-4911 for emergencies or 978-934-2398 for non-emergencies. Youth requiring first aid must be accompanied by an adult.  Medication requiring refrigeration should be checked in with the first-aid staff.

Lost & Found
Lost & Found is located at the Information Desk on the West Concourse. If you realize after the conference that you lost something in a dorm or cafeteria, please contact 978-934-3888. If the item was left on a bus or in the arena, please call  978-934-5536 or email jpatten@lifeteen.com.  All items must be claimed within two weeks or they will be donated. Participants are responsible for shipping costs.

You will be onsite at 1 p.m. Friday. Make arrangements with your group leader on where and when to rejoin your group at the venue. Until your group arrives, we welcome your assistance with any last minute set-up details. Please check in at the Volunteer Check-In Table.

Dress Code
All participants, including adults, are expected to dress appropriately in modest attire. Low-cut tops, mini skirts, short shorts, or clothing with offensive language or obscene pictures is not allowed.

Wristbands
Conference wristbands identify you as a participant of the Steubenville East Conference. Wristbands must be worn at all times.  Without them you will not have access to meals, the dormitories, or assigned seating. Broken/defective wristbands MUST be exchanged at the Information Desk in the Tsongas Center in order to receive a new one.

Bus Drivers
Bus loading and unloading is on East Center Street ONLY (private vehicles are not allowed to stop there).

Private Vehicles
Park in the adjacent parking ramps (free on weekends). The venue is accessible from the parking ramps through the skyway and elevators. If curbside access is required, you may drop off in front of the venue on Civic Center Drive. (Buses are not allowed to stop along this street.)

Check in:  1 p.m. to 4 p.m.